OVERVIEW
This troubleshooting guide provides assistance for the device that displays the GPS on your golf cart. It covers issues such as black screens or blank screens, but also offers troubleshooting steps such as powering up the device and checking the battery power. The guide also addresses troubleshooting steps for resolving GPS issues.
Troubleshooting Guide
Unresponsive Screen
If the cart screen is frozen or unresponsive, you may perform a screen reset via a power cycle. After completing the steps below, the round will start/resume upon entering the next tee box for 10 seconds.
Loss of GPS: If the player is on the golf course (should be in a round) and the screen is on the home screen (you will see the course name and a picture of the course). Also, you may see a yardage reading “999”. The steps below will resolve this.
- Press and hold the power button (until the screen powers down, approximately 10 seconds) located on the bottom right side of the IZONGOLF Screen.
- Wait 3 seconds until the green LED turns off and press and hold the power button for 3 seconds, until the screen turns on.
Is the GOLF Screen Black/Blank?
If your screen is blank, this indicates a possible power issue.
Check the Power, Turn it ON
The Screen may not be powered ON. Power on your device by holding the Power Button for three seconds. This action will trigger the boot-up screen (a white golf ball).
Check the Battery Latch
Latch not fully in lock position: Lock the battery latch by pressing the button and sliding the latch to the lock position.
Latch locked, battery not seated properly: The battery can be lifted away from the screen. Unlock the latch, firmly press the battery into the battery compartment, and lock the latch. Ensure that the battery cannot be lifted out of the battery compartment.
Check the Battery Charge Level
Check the battery level charge on your device by pressing the battery button and observing the gas gauge. A minimum of three illuminated bars is recommended before starting a round.
Replaced with a charged battery if needed.